Contact YFY
For app issues, feedback, feature requests or privacy questions, email the developer:
Email supportNo account or sign-in is required. If your device has no email app configured, copy the address into your usual email service.
Help us understand the problem
Include “Cloverlane Solitaire” in the subject and tell us what happened, what you expected, your app version, device model and iOS/iPadOS version. For a puzzle issue, include the game mode and level or challenge date. Screenshots are optional; remove personal information before sending.
Please do not include passwords or payment information. We cannot recover progress that exists only on your device.
Common questions
How does Flipchain work?
Tap a card one rank above or below the current match card. Your chosen card becomes the new match card, and its immediate horizontal and vertical neighbors flip to their other ranks. Diagonals do not flip; flips do not cross empty spaces. Aces count as 1, and Kings do not connect to Aces. Clear the board to finish.
Hold a playable card to preview its neighboring changes. Release to leave the board unchanged, then tap when you are ready. Undo lets you reconsider a move, and hints help find a route to the finish.
Can I play offline or without an account?
Yes. The current game uses on-device content and saves. You do not need an account for Klondike, daily challenges or Flipchain. Opening these web pages and sending email require internet access.
Where are my progress and settings saved?
They are saved locally on your device. The game has no developer-operated cloud sync. Deleting the app may permanently remove progress; transferring or restoring a device depends on your Apple backup settings. Contact us before reinstalling if you are trying to troubleshoot without losing your saves.
The app is stuck or a setting seems unchanged. What can I try?
Close and reopen the app, check for an available app update, and restart your device if needed. Some gameplay settings take effect on the next deal. If the issue remains, email us with steps to reproduce it. Avoid deleting the app as a first troubleshooting step because its saves are local.
How do I change sound, controls or the table?
Open Settings for music, sound, haptics, language and gameplay preferences. Use Customize to preview available card faces, card backs and backgrounds. Classic play supports Draw 1 and Draw 3.
How do I request data deletion?
See Retention, deletion and your choices for local data removal. To delete information you sent to support, email 915438334@qq.com with the subject “Cloverlane Solitaire — Privacy request”. There is no app account to delete.
Information sent to support is handled as described in our Privacy Policy.